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IT Architect III
Job Code:2022-P2S-017
Location:Livermore, CA
Division:National Security - 1.4.3
Duration:Direct Hire

Job Responsibilities:

Position:   IT Support Technician                                                  

Division:   NSP

Duration:  Direct Hire

Location:  Livermore, CA


Company Description: 

Professional Project Services Inc. has upcoming opportunity for an IT Support Technician (Direct Hire) position at our office in Livermore, CA.  Please submit resumes via the web page link below.  


Professional Project Services, Inc. (Pro2Serve®) is a nationally-recognized technical and engineering services firm dedicated to providing critical infrastructure engineering services in support of our Nation’s security. Using a disciplined systems engineering approach that is supported by an innovative software toolset, Pro2Serve provides solutions to improve the effectiveness and efficiency of our government and private clients. We support the defense, energy, and science markets through responsive, cost-effective execution of critical security, facilities and infrastructure, nuclear defense and nonproliferation, and environmental projects.


Job Description

Install new computer system hardware and upgrades.

Install and configure printers and other peripherals.

Install and configure operating systems, computer security and applications software.

Secure computer systems and monitor to ensure that they are in compliance with Department of Energy (DOE) – mandated orders.

Diagnose and resolve moderately complex system, printer, and network problems.

Provide technical assistance to the user community.

Maintain appropriate technology, computer security, and safety training.

Perform other duties as assigned.

Perform complex installations and configurations.

Diagnose and resolve complex system and network-related problems.

Provide advanced technical assistance to the user community.



Job Requirements

Ability to obtain and maintain a US DOE Q-level security clearance which requires U.S. Citizenship

Associate’s Degree in a computer-related field or equivalent combination of technical training and experience.

General working knowledge of desktop and/or server computer hardware and operating systems (Windows OS and/or Linux OS).

Experience and knowledge of administering, troubleshooting, maintaining, and repairing Windows and/or Linux computer systems.

Experience with and knowledge of the skills needed for a customer support role to include a focus on listening, rapport-building, good communication skills, friendly and approachable nature, courtesy and patience.

Effective interpersonal and verbal and written communications skills, with the ability to interact with customers and team members.

Experience with and knowledge of Linux and/or Windows computer security protocols to manage user accounts, as well as control and monitor access.

Advanced knowledge of Windows and/or Linux operating systems and associated computer hardware.

Significant experience utilizing tools and utilities.

Significant experience resolving complex system and network-related problems.


Desired qualifications:

Professional computer certification (e.g., MCSA, MCSE, CompTIA A+, ACSP, Linux+).

Experience securing computer systems, writing security plans, and monitoring activity to ensure compliance with DOE mandated orders.

General working knowledge of network hardware, software, protocols, and principles.



Direct Hire


Federal Government Clearance:

This position may require the ability to obtain a government clearance. This position may require reviews and test for absence of any illegal drugs along with a background investigation by the Federal government in order to obtain an access authorization prior to employment, and may require subsequent reinvestigations may be required.


EEO Employer:

Affirmative Action Employer—M/F/Vet/Disab/LGBT



Pro2Serve’s benefits package was carefully designed to meet the needs of our employees and their families.


These benefits include:

  • Major Medical Plan with Prescription Card, Dental Plan, Vision, and Disability Insurance
  • Retirement Plan 401(k)
  • Employee Stock Ownership Program (ESOP)
  • Comprehensive Leave
  • Holidays



Pay Rate:
Please submit salary or hourly rate requirements along with resume or in a cover letter.


Job location:

Livermore, CA, area

Please submit resumes via the web page link.


If you meet the above requirements/qualifications, please click the Apply Now button to submit your resume to be considered for this position, as well as added to our national database.  We look forward to talking with candidates who have the requisite skills and experience level.