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End User Support Specialist
Job Code:2019-ETA-126
Location:Paducah, KY
Division:ETAS
Duration:Direct Hire
  

Job Responsibilities:

Position:   End User Support Specialist                                       

Division:   E-TAS

Duration:  Direct Hire

Location:  Paducah, KY

 

Company Description: 

E-TAS Inc. has upcoming opportunity for an End User Support Specialist (Direct Hire) position at our offices in Paducah, KY.  Please submit resumes via the web page link below.  

Enterprise Technical Assistance Services, Inc. (E-TAS) is a wholly owned subsidiary of Professional Project Services, Inc. (Pro2Serve). E-TAS was formed and dedicated to support the Department of Energy (DOE) Portsmouth/Paducah Project Office (PPPO) with technical and management services contributing to the safe and cost effective implementation of the “One PPPO” mission.

The parent company, Pro2Serve, is a nationally recognized environmental, technical, and engineering services firm dedicated to providing critical environmental management services to reduce the Nation’s environmental liabilities and infrastructure engineering services in support of our Nation’s security. We support the energy, defense, and science markets through responsive, cost-effective execution of critical environmental, facilities and infrastructure, and nuclear defense and nonproliferation projects.

Job Description


Job Requirements

  • Bachelor’s degree in Computer Science or Information Technology (IT) from an accredited college or university and five years’ experience or ten years’ experience with supporting end users via helpdesk calls and desk side visits

  • Experience in providing maintenance and operation of computers and user support through installation of new hardware and software on user’s desktops

  • Knowledge of troubleshooting of computers

  • Experience in administration of shared resources including account creation, MDM device management, remote user support and other user support tasks

  • Experience in hardware inventory tracking

  • Basic knowledge of networking, Microsoft Server Support and Cisco Interfaces

  • Knowledgeable of Microsoft Office Suite

  • Effective oral and written communication skills.

  • Ability to work independently or in a team environment

  • Exhibit a high degree of professionalism in the production of deliverables and in interactions with fellow employees and client personnel.


Preferred Qualifications

  •  A+ Certification
  • Microsoft Certifications

 

Duration:
Direct Hire

 

Federal Government Clearance:

This position may require the ability to obtain a government clearance. This position may require reviews and test for absence of any illegal drugs along with a background investigation by the Federal government in order to obtain an access authorization prior to employment, and may require subsequent reinvestigations may be required.

 

EEO Employer:

Affirmative Action Employer—M/F/Vet/Disab/LGBT

 

Benefits

E-TAS benefits package has been carefully designed to meet the needs of our employees and their families.

 

These benefits include:

  • Major Medical Plan with Prescription Card, Dental Plan, Vision, and Disability Insurance
  • Retirement Plan 401(k)
  • Employee Stock Ownership Program (ESOP)
  • Comprehensive Leave
  • Holidays

 

Pay Rate:
Please submit salary or hourly rate requirements along with resume or in a cover letter.


Job location:

Paducah, KY area

Please submit resumes via the web page link.

 

If you meet the above requirements/qualifications, please click the Apply Now button to submit your resume to be considered for this position, as well as added to our national database.  We look forward to talking with candidates who have the requisite skills and experience level.